Privacy Policy

At Pro Golf Shop (“we,” “us,” or “our”), operating through elitegolfshopus.com, we are committed to protecting the privacy of our customers who purchase our premium golf equipment worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment gateways), and phone number.
• Transaction Data: Details about purchases you make, including products ordered, payment method, and order history.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services, including the pages you visit and products you view.
• Marketing Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders for golf equipment, accessories, and other products
• To provide customer support and respond to your inquiries
• To improve our website, products, and services for golf enthusiasts
• To prevent fraud and enhance the security of our payment processing systems
• To send you marketing communications about products and offers (where you have consented)
• To comply with legal obligations and enforce our terms and conditions

3. Sharing and Disclosure of Information

We may share your information with:

• Payment Processors: Such as Visa, MasterCard, JCB, and PayPal to complete transactions
• Shipping Providers: To deliver your golf equipment worldwide (excluding certain Asian and remote regions)
• Service Providers: Who assist with website hosting, data analysis, fraud prevention, and marketing
• Legal Authorities: When required by law or to protect our rights and the safety of others

We do not sell your personal information to third parties.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data:

• All payment transactions are encrypted using SSL technology
• We are PCI-DSS compliant for credit card processing
• We store data on secure servers and limit access to authorized personnel
• We retain personal data only as long as necessary for the purposes collected

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data under certain circumstances
• Restriction: Request restriction of processing your personal data
• Objection: Object to processing of your personal data for direct marketing
• Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at the email address below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and shopping cart contents
• Analyze website traffic and improve user experience
• Deliver targeted advertisements about golf equipment and accessories

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (with some regional exceptions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated “Last Updated” date.